Customers like answers. Instantly. They want to ask questions and have someone or some thing answer them. Now you can with Messenger Marketing. Contact us to learn how to drive new sales and build your customer base using Ivy’s AI-based chatbots. Become more customer-centric with a bot. It’s a seamless way to have ongoing, two-way communication with your customers.
67% of U.S. Millennials said they are likely to purchase products and services from brands using a chatbot.60% of consumers expect brands to respond to their query within the hour.
Our machine-learning-based chatbots help customers save time when they visit your E-commerce website or mobile app. According to Forrester Research, 63% of customers will leave a company after one poor customer service experience. And almost two-thirds will no longer wait more than 2 minutes for assistance. With a custom chatbot you can decrease the churn of shopping cart abandonment and close sales with an interactive, conversational experience. Let us help to align your clients’ digital shopping experience so they check out, not check off.
Ivy Chatbot can create a custom Messenger Marketing bot for your Facebook business page that serves as your customers deeply. It can promote new products, recommend existing products, take orders, deliver exclusive news, and share your brand’s content.
Allow Ivy Chatbot to help you engage with global customers on one of the largest messaging platforms with a custom number and API connection.
No more missing mentions and key moments on weekends or after hours. Use bots to answer questions, for social good, live chats, and to escalate issues to key stakeholders in real time.
Chatbots provide automated responses to frequently asked questions in a natural, intuitive question-and-answer conversational style.
There are three types of chatbots:
Uses similar language that we speak to create a more natural conversational flow between bot and customer. Conversational chatbots typically collect basic information (e.g., name, email, cell, what do they need help with), and keep customers engaged until a live customer rep takes over the conversation. They are used for customer complaints, returns, tech support, etc.
Perfect for engaging customers about products you want to sell to them. They guide the customer through various checkpoints to make recommendations and help to convert the sale without ever speaking to a live customer rep.
The most advanced and are used based on prior learning from the previous bots. Predictive chatbots help to analyze how users might react next based on how they’ve used the bot previously. They can recommend products based on purchasing history, for example.
Bot creation takes anywhere from five to 10 days, depending on the complexity.
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